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Find the help you need > Complaint Services > Long Term Care Ombudsman Programs

Long Term Care Ombudsman Programs

Programs that investigate and attempt to resolve complaints made by or on behalf of residents of nursing facilities, residential care homes, assisted living facilities and other supervised living facilities for older adults. The program also promotes policies and practices that improve the quality of life, health, safety, welfare and rights of residents; monitors laws, regulations and policies that affect those who live in long-term care facilities; provides the public with information about long-term care options; and promotes the development of consumer organizations concerned about long-term care. Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long term care system.

9 Locations offering the requested services. Providers are listed by city
Area Agency on Aging - Southwest Georgia Council on Aging/SOWEGA
335 W. Society Ave.
Albany, GA 31701
(229) 432-1124 Main Client Number
(800) 282-6612 Toll Free Line - Gateway Line
(888) 774-0152 Toll Free Line - Adult Protective Services
(229) 483-0995 Fax
Dougherty County
Area Agency on Aging - Northeast Georgia Regional Commission
305 Research Dr.
Athens, GA 30605
(855) 266-4263 Additional Number
(706) 583-2546 Administrative
(800) 474-7540 Toll Free Line
(706) 583-2546 Main Client Number
(706) 425-2954 Fax   Client Referrals
Clarke County
Athens Community Council on Aging
135 Hoyt St.
Athens, GA 30601
Clarke County
(706) 549-4850 Main Client Number - Family Service Navigator  
Atlanta Legal Aid Society, Inc.
54 Ellis St., NE
Atlanta, GA 30303
(404) 614-3969 Breast Cancer Legal Project
(404) 524-5811 Main Client Number
(404) 614-3397 Fax
Fulton County
CSRA Area Agency on Aging - Aging and Disability Resource Connection
3626 Walton Way Extension Suite 300
Augusta, GA 30907
(706) 210-2018 Main Client Number   Area Agency on Aging and Disability
Richmond County
Area Agency on Aging - Heart of Georgia Altamaha Regional Commission - Baxley Location
331 W. Parker St.
Baxley, GA 31513
(912) 367-3648 Main Client Number
(888) 367-9913 Toll Free Line - Gateway Line
(912) 367-3640 Fax
Appling County
Area Agency on Aging - Heart of Georgia Altamaha Regional Commission - Baxley LocationArea Agency on Aging - Heart of Georgia Altamaha Regional Commission - Eastman Location
5405 Oak St.
Eastman, GA 31023
(912) 367-3648 Main Client Number
(888) 367-9913 Toll Free Line - Gateway Line
(912) 367-3640 Fax
Dodge County
Area Agency on Aging - Three Rivers
13273 Ga Hwy., 34
Franklin, GA 30217
(678) 552-2838 Main Client Number
(866) 552-4464 GeorgiaCares Program
(888) 774-0152 Elder & Disabled Adult Abuse Hotline   Outside Metro Atlanta
Heard County
Area Agency on Aging - Legacy Link, Inc.
4080 Mundy Mill Rd.
Oakwood, GA 30566
(770) 538-2650 Main Client Number
(800) 845-5465 Toll Free Line   Gateway Line
(770) 538-2660 Fax
Hall County
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