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Find the help you need > Health > Medicare Information/Counseling

Medicare Information/Counseling

Programs that offer information and guidance for older adults and people with disabilities regarding their health insurance options with the objective of empowering them to make informed choices. Included is information about benefits covered (and not covered); the payment process; the rights of beneficiaries; the process for eligibility determinations, coverage denials and appeals; consumer safeguards; and options for filling the gap in Medicare coverage (Medigap supplement insurance). Also available is information relating to an individual's eligibility for benefits and assistance with evaluating their options and enrolling in a Medicare plan (A, B, C, and/or D) that will best meet their needs. These programs also address coordination of benefits when beneficiaries have other types of health insurance in addition to Medicare (e.g. Medicaid, employer coverage or retiree insurance) and provide counseling and assistance regarding the subsidies that are available to low income beneficiaries enrolled in the Part D Prescription Drug Benefit (which help pay for Part D premiums and reduce the cost of prescriptions at the pharmacy) and the Medicare Savings Programs which help pay for Medicare out-of-pocket costs. They may also provide information about Medicaid and the linkages between the two programs, referrals to appropriate state and local agencies involved in the Medicaid program, information about other Medicare-related entities (such as peer review organizations, Medicare-approved prescription drug plans, Medicare administrative contractors), and assistance in completing related Medicare insurance forms.

17 Locations offering the requested services. Providers are listed by name
American Association of Retired Persons/ AARP
999 Peachtree St., NE Ste. 1100
Atlanta, GA 30309
(888) 687-2277 Main Client Number
(866) 238-9488 Spanish Line
Fulton County
Area Agency on Aging - Heart of Georgia Altamaha Regional Commission - Baxley Location
331 W. Parker St.
Baxley, GA 31513
(912) 367-3648 Main Client Number
(888) 367-9913 Toll Free Line - Gateway Line
(912) 367-3640 Fax
Appling County
Area Agency on Aging - Heart of Georgia Altamaha Regional Commission - Baxley LocationArea Agency on Aging - Heart of Georgia Altamaha Regional Commission - Eastman Location
5405 Oak St.
Cochran, GA 31014
(912) 367-3648 Main Client Number
(888) 367-9913 Toll Free Line - Gateway Line
(912) 367-3640 Fax
Dodge County
Area Agency on Aging - Legacy Link, Inc.
4080 Mundy Mill Rd.
Oakwood, GA 30566
(770) 538-2650 Main Client Number
(800) 845-5465 Toll Free Line   Gateway Line
(770) 538-2660 Fax
Hall County
Area Agency on Aging - Northeast Georgia Regional Commission
305 Research Dr.
Athens, GA 30605
(866) 552-4464 ext. 4 Toll Free Line
Clarke County
(706) 549-4850 Administrative - Jennifer Shaikun  
Area Agency on Aging - Southwest Georgia Council on Aging/SOWEGA
335 W. Society Ave.
Albany, GA 31701
(229) 432-1124 Main Client Number
(800) 282-6612 Toll Free Line - Gateway Line
(888) 774-0152 Toll Free Line - Adult Protective Services
(229) 483-0995 Fax
Dougherty County
Area Agency on Aging - Three Rivers
13273 Ga Hwy., 34
Franklin, GA 30217
(678) 552-2838 Main Client Number
(866) 552-4464 GeorgiaCares Program
(404) 657-5250 Elder & Disabled Adult Abuse Hotline   Inside Metro Atlanta
(888) 774-0152 Elder & Disabled Adult Abuse Hotline   Outside Metro Atlanta
(866) 854-5652 Toll Free Line
(770) 854-5402 Fax
Heard County
Area Agency on Aging of Northwest Georgia
1 Jackson Hill Dr.
Rome, GA 30161
(866) 552-4464 ext. 4 Main Client Number   GeorgiaCares
(404) 657-5250 Elder & Disabled Adult Abuse Hotline   Inside Metro Atlanta
(706) 295-6485 Administrative
(866) 552-4464 Elder & Disabled Adult Abuse Hotline   Outside Metro Atlanta
(706) 295-6665 Fax
Floyd County
Athens Community Council on Aging
135 Hoyt St.
Athens, GA 30601
Clarke County
(706) 549-4850 Main Client Number - Family Service Navigator  
CSRA Area Agency on Aging - Aging and Disability Resource Connection
3626 Walton Way Extension Suite 300
Augusta, GA 30907
(706) 210-2018 Main Client Number   Area Agency on Aging and Disability
(866) 552-4464 Main Client Number
(706) 210-2000 Administrative   for Small Business Information
(866) 552-4464 Toll Free
(706) 210-2024 Fax
Richmond County
Edgefield County Senior Citizens Council
15 Center Spring Rd.
Edgefield, SC 29824
(803) 637-5326 Main Client Number
(803) 637-4138 ext. 109 Administrative   Bennie Dandy
(803) 637-4138 ext. 110 Administrative   John Skinner
(803) 637-5326 ext. 102 Administrative   Shannon L. Eargle
(803) 637-4015 Fax
Edgefield County
Edry Insurance Group, Inc
2381 Leslie Cir.
Augusta, GA 30906
(706) 814-9821 Administrative
Richmond County
Georgia Department of Health & Human Services - Centers for Medicare
61 Forsyth St. Ste. 4T20
Atlanta, GA 30303
(800) 633-4227 Main Client Number
(443) 380-8945 Fax Number
Fulton County
McKinney Medical Center
218 Quarterman St.
Waycross, GA 31501
(800) 669-8387 Georgia Cares
Ware County
Medicare Rights Center
266 W. 37th St. 3rd Fl.
New York, NY 10018
(212) 869-3850 Administrative
(800) 333-4114 Hotline   For Consumers
(212) 869-3532 Fax
New York County
Senior Citizens Council of Greater Augusta and the CSRA, Georgia
307 11th Street
Augusta, GA 30901
Richmond County
(706) 868-0120 Main Client Number
(706) 863-8839 Fax
Social Security Administration - Augusta Office
115 Robert C. Daniel Pkwy.
Augusta, GA 30909
(800) 772-1213 Main Client Number
(877) 616-2523
(706) 731-0292 TDD
Richmond County
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