United Way of Greater Atlanta's 211 Contact Center is proud to be the first 211 in the nation! We connect people to the resources needed to address everyday challenges of living and those that develop during community emergencies.
United Way 211 is free, confidential, and available 8:00 a.m. - 5:00 p.m., Monday through Friday. During these hours, the community can connect directly with a Community Connection Specialist by phone, Email, and Text.
The community can access community information through the 211 website, Text on Demand, Charlie the bot, and the 211 App 24 hours a day, seven days a week, 365 days a year.
Through our Economic Stability investment priority area, United Way of Greater Atlanta envisions a community where families have access to secure housing and basic needs that are equitable, inclusive, and affordable. 211 is an integral part of our Economic Stability portfolio, addressing the basic needs strategy by partnering with nonprofit partners and serving as a resource and referral center, which directly aids in improving the well-being of everyone in our region.
Our database has over 2,700 vetted and continuously updated resources, including government, health, and social service programs.
United Way of Greater Atlanta 211 is currently the only Inform USA (formerly AIRS) accredited 211 in the State of Ga. We have obtained accreditation in 2003, 2008, 2014, and 2020.
How you can help
Please help us to ensure that our children are well, and our families and communities are thriving by donating to United Way of Greater Atlanta. Your support makes a difference.